Engagement.
At IM, we believe that the best outcomes are driven by people who are valued for their voices and experiences, alongside data and metrics. This is why the team at IM focuses on being experts in a variety of engagement methods and strategies that can uniquely fit your project objectives, whether that involves creative thinking, co-designing content, or sharing lived experiences.
Our staff are trained professionals and academics, with years of experience in facilitating discussions, conducting focus group sessions, and engaging participants. We create spaces where people, communities, and stakeholders engage with a project, and encourage individuals to share their thoughts, stories, and opinions through best-practice-led facilitation based on our trauma-informed and cultural safety principles.
Projects are strongest when shaped by the voices of those most affected, so we ensure they are at the table. Whether it is through guided discussion, facilitated focus groups, co-design sessions, or workshops, we will always uphold the principle that creating spaces for equal participation is the key to achieving great outcomes.
Strategy Development
We create trauma-informed, culturally safe strategies that align with project goals and ensure all voices are heard and respected.
Facilitation
Our experienced facilitators use trauma-informed practices to ensure respectful engagement, valued listening and quality outcomes.
Co-design
We partner with stakeholders to co-design projects, ensuring audience-aligned, authentic messaging that meets the project brief.
Consultation and Advisory
We provide expert advice and guidance to help navigate complex challenges, mitigate risks, and ensure effective engagement delivery.
Stakeholder and Project Management
Our experienced team has comprehensive stakeholder and project management skills. With work across multiple sectors, we deliver projects effectively and seamlessly.
Trauma-Informed Engagement
We offer specialised therapeutic and trauma-informed services that ensure participant safety and deliver project objectives.
Culturally Informed Approaches
With two decades of experience across diverse cultural contexts, our team brings cultural maturity and connection to any project.
Community Consultation and Focus Groups
We engage diverse communities using tailored approaches to gather relevant qualitative insights and perspectives for each project’s scope.





